I’ve seen an increasing amount of very frustrated people on Facebook groups asking for help on a common compatibility error with the e-filing system for alien taxpayers:
You’ve probably tried a billion things to remedy this error, but on this count, I have to give credit to the designers, who try to notify you of how to solve the problem (well, they could have just avoided the problem but hey, programming is hard):
If you’re on Windows 10, just type in “regional format” in the Windows search bar (if you’re on a previous version of Windows it should be something like Control Panel > Clock, Language and Region > Regional and Language > Formats > Format).
The important point is not to change the region, or the individual date formats, as that won’t help. You need to change the REGIONAL FORMAT to Taiwan, and hey presto, error resolved.
For more info on how to file taxes online with your NHI card, check out my previous post. Enjoy your refund!